I walk down the same flight of stairs my father once strode every day, and my grandfather before him. The marble with the gold pattern inlay is softly sloped from a century of heavy use, taking guests from the restaurant to the lobby.
Itâs old. Itâs used. And itâs still beautiful. The aged aspects of the Winter Hotel, historic and unique, are what allows us to charge thousands of dollars per night.
I let my hand slide down the bannister and take the steps in quick succession. Itâs been another late night at work, going over our international expansion. Our almost-finished resort in the Caribbean has shown enough promise that weâre scouting locations in Greece for a second one, with the same resort feel and Winter luxury, surrounded by turquoise ocean rather than New Yorkâs concrete jungle.
I walk across the smooth checkered floor of the lobby. Outside the front doors, the daylight is gone. Itâs late, and thereâll only be a few good places left open on the block to get takeout.
My staff could bring something up, but I need the walk, and the air. I roll my shoulders back and feel the telltale protest of stiff muscles.
âSir,â Andrej says from behind the front desk, with a nod of greeting. Heâs in his mid-forties, originally from Croatia, and has an eye for impeccable detail. Heâs in charge of everything in reception.
One of the finest men Iâve hired during my tenure as the president of the Winter Corporation.
âEvening,â I say. âIs everything running smoothly?â
He nods. âSure is. Weâre almost at capacity.â
âGreat,â I say, and lengthen my stride. Flakeâs down the street has good enough food. I can be in and out in under half an hour and still have enough time left over tonight to hit the gym.
The sound of high heels on marble echoes behind me. The pace is furious, the speed unrelenting.
A woman is racing from the emergency staircase with the wings of her camel coat open and flowing behind her. The half-run alone is unusual, but itâs her face that stops me in my tracks.
Tears stream down her cheeks, and she reaches up to wipe at her face, her steps quickening.
She looks destroyed.
A pair of Winter security guards appear behind her. They must have followed her down the staircase. Theyâre hard on her heel and I see Larry hold a finger up to his earpiece, talking to someone.
Are they calling in reinforcements for a crying woman?
Iâm moving before I make the conscious decision.
âHere,â I say and draw her behind one of the old stone pillars in the lobby and out of sight of the guards. âMaâam, are you all right?â
She shakes her head and struggles to catch her breath. Mascara has smudged beneath her eyes and tears streak down cheeks rosy with exertion.
âYouâre okay,â I say. I put a hand against the pillar to block her from view. âJust breathe. Take a deep breath⦠Yes, thatâs it.â
The woman nods and takes a shaky breath. Small diamond studs in her ears glitter beneath the hotel lights and her brown hair hangs blow-dried and smooth around her face.
Sheâs younger than me, but not by much, Iâd guess. Finely dressed. A guest?
She reaches up to wipe her eyes. Two rings flash on her left hand. A wedding band and a diamond-studded engagement ring. âOh my God,â she whispers. âI canât⦠I just⦠oh my God.â
âWhatâs wrong?â I reach inside my suit jacket and pull out a packet of tissues. She takes one with a breathless laugh that sounds anything but amused.
âThanks,â she murmurs and wipes her face. Her breathing is starting to come fast again. âI just caught him red-handed. In the act, even⦠Oh my God.â
âCaught who?â
âMy husband,â she says, but her voice breaks on the word. Her eyes well up again and something inside my chest twists. I canât stand the sight of people crying. Never fucking could. âI suspected for so long. And I knew he was using the Winter Hotel because he loves this place, and I found those tiny shampoo bottles in his bag last weekend, and he always, always, steals the hotel shampoo. I donât know why. But he does. And he said he had a business meeting tonight but I came here instead, because I suspectedâ¦ââanother another broken sobââand I was right. I was right.â
The picture is clearing up by the second. I hand her another tissue. âYou were?â
She nods and wipes at her face. She has freckles, I see. A smattering of them across the bridge of her nose. âI told the woman at reception that I was here to surprise my husband for our anniversary. Showed them my ID and they could see⦠could see that weâre married. Oh my God, Iâm going to have to leave him.â She closes her eyes, voice dropping. âI have to move out of my home.â
âIâm sorry,â I say, and I mean it. I glance around the pillar and see the two security guards, watching us from a safe distance. I give them a nod. Got this.
âSo I went up to his room, and I had the second keycardâ¦â
Part of me registers what a mistake this was on the receptionistâs part. This should never have happened. But weâve added new staff over the month, and some are greener than others.
Andrej is going to have to let someone go.
âI opened the door to his suite.â She buries her head in her hands and sobs again. Itâs a desperate sound and my hand tightens into a fist against the pillar.
âDonât cry,â I say. Please donât.
She shakes her head, but tears keep streaming. âThey were together, in bed. They were⦠I saw it. All of it.â
Something grim tightens around my mouth. âIâm sorry.â
She sniffles. âI raced out of there and he chased me, in⦠in only a bedsheet. We passed some guards by the elevators and he yelled that Iâd been trying to⦠to⦠break in.â
And my security guards had chased a fully clothed woman down the stairwell instead of the half-naked man who raced down the hallways of my hotel?
Another necessary conversation.
âIâve lost everything,â she whispers, eyes turning up to meet mine. Theyâre peculiarly clear, like the tears have deepened them, left them free of any artifice. Theyâre light blue, a contrast to her dark hair and pale skin. âIâm so sorry for bothering you. God, Iâve just⦠sorry. I just told youâ¦â
âYou havenât done anything wrong,â I say, and slowly, unwillingly, lower my arm from where it shielded her against the pillar. âYouâre in shock.â
âShock. Yes. Even if I suspected it.â She reaches for the ties of her camel coat, knotting them tight around her waist. Sheâs probably around thirty, I think. âIâm sorry. Um, I didnât mean⦠that is to say⦠hello? Nice to meet you?â Her face softens with an embarrassed little laugh.
âMy name is Isaac,â I say. âItâs a pleasure to meet you.â
âOh.â
âI work here.â
Her brilliant eyes clear up, back into a liquid pool of light. âOh! Iâm sorry for doing what I did with the receptionist. It was all me, I can be very convincing when I⦠they wonât get in trouble, will they?â
âDonât worry about that.â I lean around the pillar, but the lobby looks empty apart from a few couples sitting in the lounge couches. âDo you think your husband might come down to follow you?â
Her eyes widen. âOh. No. I mean, he might. Unless he went right back toâ¦â She grimaces. âI should leave.â
âThat might be for the best,â I say. âTell me, whatâs his name?â
âPercy Browne,â she says. âWhy?â
I know that name, know the family. But it doesnât change the conviction in my voice. âBecause Iâll make sure heâs given hell at check-out. Weâll charge him for the entire minibar.â
She laughs. The sound is over as soon as it begins, and yet it draws a lift to my own lips. Smiles feel much more natural than tears on this woman. âThank you. Donât give him a late check-out either.â
âNever.â I gesture toward the front doors and she falls in step beside me. âDid you arrive in a car?â
âI took a taxi.â
âThen Iâll flag one down for you,â I say. âMrsâ¦?â
âSophia,â she says, and then adds shakily, âI suppose Iâm just Sophia, now. I guess Iâm getting divorced.â
Thereâs aching sadness in her voice and itâs painful to hear. Suddenly, and with a ferocity that takes me by surprise, I feel hatred for Percy Browne.
âBetter that,â I say, âthan being with a man who doesnât appreciate you.â
Sophia looks down at her hands. Sophia, I think. The name fits her. Soft and strong and classic, somehow. Steady.
She doesnât respond to my words and I raise an arm to hail for a taxi. Lord knows I donât know what to say to crying women. Or crying men, for that matter, not to mention crying babies. My younger brother has one on the way now, and no doubt the little kidâs favorite activity will be screaming his lungs out whenever I hold him.
A taxi rolls to a slow stop in the designated waiting spot outside the Winter Hotel. Sophia looks up at me. âIâm embarrassed,â she says softly.
I shake my head. âDonât be. You reacted exactly like a person in your position would.â
She blinks away a new set of tears. They glitter like diamonds along her lashes. âThank you. Truly.â
âAnytime,â I say, and open the car door for her. Sophia Browne, soon to be something else, the woman with the heaven-blue eyes and balls of steel, steps into the car. Dark hair, camel coat, nude loafers. The picture of elegant put-togetherness, marred only by the devastated expression on her fine features.
I canât let her go just yet. I pause with my hand on the door. âJust promise youâll do one thing for me?â
âYes?â she says.
âDonât let this ruin your image of the Winter Hotel.â
Her mouth curls into a small smile. âIt wonât. Itâs thanks to your shampoo bottles that I even found out!â
I watch as the taxi drives off down the avenue, hugging the edges of Central Park in the direction of the Upper East Side.
Then, I shove my hands in my pockets and walk down the street toward Flakeâs, my original plan intact, even as my mind dwells on the diamond-like eyes that shone brighter than the one on her finger.