The online celebrity folded her arms and plopped down on the couch. He uttered these words, âOne hundred thousand dollars.â
When Hayden heard this amount, the muscles in his face tensed.
The cleaner showed an incredulous expression on his face as he protested, âMiss Harriet, are you playing with us? A hundred thousand dollars? How could we give you that amount?â This was a scam!
Hayden, on the other hand, seemed unperturbed. He tugged on the managerâs sleeves to signal him not to get too upset.
âMiss Harriet, if this is your demand, we have to tell you that, with our respective positions, we will not be able to guarantee that your demands will be met. How about this? We can change your room, and about your compensation, I will request it from the general manager and give you a prompt reply.â
âJust a moment.â The online celebrity lifted the corner of his lips, âThe one hundred thousand dollars is the compensation for a cockroach I just discovered, but I actually saw two cockroaches in the room. So the compensation will be two hundred thousand dollars.â
The housekeeping managerâs face paled in death. This person was not only scamming them, she was practically demanding money from them.
Obviously, she was an unreasonable guest who wasnât going to talk about this. Hayden grabbed the manager, who was about to go ballistic, while maintaining his composure.
âOkay, Iâll reflect your situation to the manager and weâll be sure to give you a satisfactory answer before you leave this hotel, how does that sound?â
âOf course I accept your terms. Do I look like someone unreasonable?â.
âOf course you donât. Jeff, prepare a new, clean room for Miss Harriet.â
Hayden gave these instructions with a calm face and a professional smile. After arranging this matter, he dragged the housekeeping attendant out of room 1023.
âAre you crazy?â Once they returned to the office, the manager pounded the table with all his fury, âHayden, the reason I summoned you is to help me solve this problem, but your problem is that you have no qualms about approving the guestâs demands no matter how ridiculous they areâ¦if everything were like this, the hotel doesnât need to create a contingency department because money can solve all problems. We will be problem free forever because we have plenty of money.â
Kelsey was several years older than Hayden and had been working at the ST Hotel longer. He was always a calm and mild-tempered person, but at that moment it was as if all his fuses had blown. He was beyond furious.
Hayden had wrinkles on his forehead as he argued, âKelsey, in my opinion, you canât lump this issue in with what weâre dealing with normally. Seeing as the anniversary celebration is going to take place at our hotel, we canât let anything out of the ordinary happen.â
Kelsey naturally knew the importance of this. Excitement washed over her slightly. With a sigh, she resigned herself to this decision, âSo, what should we do about this matter? Let me be honest with you, thereâs no way youâre going to get this two hundred thousand dollars in compensation approved.â
âI never intended to compensate you with that amount to begin with.â A dark shadow was cast over Haydenâs eyes, âI donât think this incident is just a coincidence. We need to find out whatâs really going on behind our backs.â
After Kelsey had left, Haydenâs assistant, Jeff approached her with a file containing this monthâs hotel data.
âMiss Downey, over the past two weeks, the bad comments our hotel has received are abnormally numerous.â
â[The room is dirty and untidy].â
He saw several comments to the same effect, and then saw one that said, â[There are cockroaches in the room].â
âJeff, can you verify that there is nothing wrong with the hotelâs sanitary practices? All the employees who are in the hotel and the housekeeping staff, is there anyone who has seen a cockroach?â
âThere is no sanitary problem. I went to consult them as soon as I saw these bad comments, but no one in the hotel had seen any cockroaches. Whatâs more, that guest was anonymous, so we wouldnât know which room he was referring to.â Jeff muttered under his breath with a frown.
âEarlier we thought those bad comments were written with bad intent, but little did we know, today something bad really happened. Some guest got to see a cockroach, but why didnât we see any of those critters?â.
Hayden took a look at the data and discovered that all those bad comments had been made by anonymous accounts. At the same time, those comments were along the same lines, referring mainly to the tidiness and cleanliness of the rooms. Two of those comments talked about having discovered cockroaches.
The more he thought about it, the more it seemed to him that things were really very strange indeed.
âJeff, no one has touched room 1023, have they?â.
âWho dares to do that? Since you instructed us to preserve the state and leave it untouched, we have done just that. The section where the cockroach was found had all the furniture moved. Now the room is locked.â
âAll right, then can you go and bring me the bodies of those dead cockroaches in a plastic bag?â.
âHuh?â Jeffâs eyes widened as he muttered, âMe? Iâm afraid of cockroaches.â
Hayden shot him a look, âOr else, should I go look for them myself? Youâre a big guy from up north, how can you be afraid of some simple cockroaches?â.
âThere are no huge cockroaches in the north, unlike here. These ones here are too scary.â Jeff said with a vindictive expression on his face.
âThen you donât need to go. Iâll go.â
âThank you, Miss Downey.â Jeff immediately expressed the utmost gratitude.
Hayden glared at her and acted like she was getting up. âSince I can do it all myself, then Iâll inform the Human Resources Department that I no longer need an assistant.â
âWhat?â Jeffâs face paled instantly, âYou stay here, Miss Downey. Iâll go myself, will that be enough?â.
As he stared at Jeff, who looked scared to death even before he had seen a cockroach, Hayden could only shake his head helplessly. Since when were men today so fearful?
Hayden stuffed the two dead cockroaches into a plastic bag and took them to the laboratory of a nearby medical university. She spent three hundred dollars to hire a masterâs student to analyze the cockroaches. The result was what she had thought it would be.
âMr. Beckham, it seems an incident has arisen at the ST Hotel.â
In the presidential suite of a five-star hotel in S City, Assistant Magnus had just received a call and was briefing Joseph on the situation about N City.
Joseph was reading the contents of a contract and, upon hearing Magnusâ words, he raised his head and asked, âWhatâs going on?â
âRecently, the ST Hotel has been receiving bad comments, especially on the website. It seems as if someone harbors bad intentions to give the hotel a bad image. I heard that someone is making a fuss at the hotel today.â
Joseph couldnât help but frown, âWho has enough guts to oppose the ST Group?â
âIt doesnât look like anyone is opposing the entire ST Group. The comments on the website only refer to one particular hotel in town. It looks like Miss Downey is going to have her work cut out for her.â
At the mention of âMiss Downeyâ, Josephâs eyes darkened a few shades.
From the moment they had a scene in the dressing room to the moment he was boarding the plane, the whole scene replayed in his mind. Despite that, he couldnât find the reason why he was so worried about this woman.
âMr. Beckham, should we help Miss Downey in this matter?â. Magnus tried to gauge his bossâs thoughts.
âYou donât need to. If she canât even deal with such a minimal matter, there is no need for her to remain in her position.â
At noon the next day, the Internet celebrity who single-handedly started the whole âcockroach incidentâ carried a laser light bag and approached the front desk to check out of her room.
Hayden rushed over, âMs. Harriet, are you checking out now after staying one night?â
âThatâs right.â There was a smug look on her face, âItâs enough for me to stay one night in this hotel, judging by your service. How long do you expect me to stay?â
âNo problem. Please help Mistress Harriet go over the check-out procedure.â Hayden looked at the receptionist at the desk.
The Internet celebrity watched as the receptionist went over the procedure and returned her deposit. She exclaimed, âI hope he comes back this way.â
The Internet celebrity couldnât help but frown, âWait a minute, did you forget something?â
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